Can I have an invoice changed?

Generally, once an order is submitted and the invoice is generated, wd don’t allow changes to the invoice. This is usually because invoices are tied to accounting records and legal requirements.

However, if you need something corrected (like a typo or billing address), it’s worth reaching out directly to customer support as soon as possible. Some companies might be able to issue a credit note or cancel and reissue the invoice under special circumstances, but this isn’t guaranteed.

In summary: while it’s usually not possible to change an invoice after submission, contacting support quickly gives you the best chance if a correction is absolutely necessary.

Other questions in this category

Payment&Invoicing

Can my delivery address differ from my billing address?

Can the invoice recipient differ from the recipient of the delivery?

Will my credit card be charged right after ordering?